We start by understanding the opportunity and priorities using design thinking, focused on discovery and definition to arrive at some focused and meaningful outcomes which can be committed to for delivery. These are then taken through a truly design-led scaled agile approach of continuous iteration of discovery and delivery. We include the governance frameworks and processes to ensure that our largest and most complex customer engagements are delivered with rigor and governance.
Ensure that everyone understands the engagement by defining the vision and the benefits
Ensures there’s transparency, clarity, and alignment on what the engagement is about and what it’s due to deliver to the business.
Agreeing on a Northstar Vision which defines and describes the overall vision of the engagement. This often includes:
Working with the customer to agree on Capabilities Mapping and Prioritization using techniques like
Defining more details about the engagement, preparing the required plans, aligning strategies, and preparing the teams.
Allows the engagement teams to understand what the engagement involves, set the terms of the engagement, and determine how best to move forward.
Gets teams ready to work together
Designs the output(s) of the engagement and plans to deliver the outputs
Defines roles and responsibilities as well as associated standards
Ensures holistic design aligned to business benefits, and establishes key responsibilities, roles, timeframes, and deadlines
Build and iterate the agreed solution using agile best practices and ceremonies (stand-ups and sprint planning)
Tests delivery to ensure usable, high-quality solutions
Begins the change management initiative
Allows changes to be made during the build to accommodate business needs
Ensures everyone is ready for the solution delivery
Deploys the agreed delivery
Delivers data migration
Prepares for training
Moves application acceptance to “live”
Delivers business value when the application is live
Outlines lessons learned to ensure next phase or engagement iteratively improves
Onboards business as usual (BAU) processes
Ensures successful adoption of new technologies